It's a transformative force reshaping industries, enhancing customer experiences, and streamlining operations by combining AI, NLP, and ML technologies.
Read MoreThe client approached Biz4Group to develop an app that would strengthen their efforts in delivering an impeccable user experience, especially to their vendors. The challenge was to create a custom CRM (Customer Relationship Management) tool that would not only help them improve their products and services but also upgrade their overall quality of work by several notches. Biz4Group's expert team of developers was given a very strict timeline to create a CRM app that would help in the effective and profitable management of customer relations right from the vendor's pocket. The end result was a mobile application that exceeded the client's expectations regarding quality, service, and value.
Option to assign dealers and employees under dealers.
Single app for dealers and Admin.
Ability to download filtered reports in the CSV format.
Email notifications for new users, new orders, shipping updates, and payment updates.
Timestamped notes feature for the app Admin.
Developed a custom CRM app to help the client manage his customer relationships based on the modern system of affairs. In addition to that, Biz4Group also delivered an eCommerce app for dealers to buy a premium line of vacuum cleaners for Mohawk and Karastan brands of carpets. The final application was a blend of strategy, well-aligned processes, and technology tools, created to reduce much of the client's manual work and automate most of the operations in the customer-facing department.
The app is for the dealers to purchase the company's vacuum cleaners and related merchant products. Vendors can also add their store locations and manage the orders from a rich and clean dealer dashboard. They also get an option to either order products for their store or have them drop shipped directly to their end customers. The app also includes an Admin panel that allows the Admin to manage the dealers and also to update business program information.
Exp: 21+ Years
Hemant is a technical architect with over 21 years of experience in implementing technology solutions and providing consulting services to Fortune 500 clients. He is specialized in Application/Solution Architecture, Technology Assessment, IT Modernization, systems integration and development, package implementation, relational databases and System Engineering using various enterprise frameworks, technologies, patterns and tools.
Skilled Developers for Deployment
Collaborative efforts of Subject matter Experts
On time delivery ensuring Desirable Outputs
Offering exemplary code quality
User-friendly UI/UX
Prioritize client expectation
24/7 Technical Support
Post Delivery Consultation
Continuous Server Monitoring
DB Clean Up
Cost Effective Customer Support Plans
Improved customer servicing through personalization of services and customization of goods.
Customers feel more valued and encouraged to return for re-purchase.
The app improved the business potential to carry long-term relationships across various geographies.
A competitive advantage that ultimately generated as much as 38% higher ROI.
The client could easily prioritize sales and customer metrics.
Efficiency: Reusable components help us save development efforts and deploy the application faster and for less cost.
Consistency: With the primary functions being consistent, we get greater control and scalability of the app.
Proven Codebase: Various developers have used the code many times, making the functionality already proven in the field.
Facilitating value-added artifacts like Architecture diagrams
Design Guidelines
Regular Status reports
Review calls
Best Coding practices and test cases
Advance Deliveries
Regular inputs for Product Enhancement
Post-deployment technical support
Consultation
With plug and play components and reusable technical modules, we bring down the overall development cost by substantial margins.
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